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Display Systems
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Display Products: Colorgraphix DisplaysDisplay Panels – There is a Difference!The most important component of a contact centre wallboard system are the display panels themselves and the panels manufactured by Telegenix are of the highest standard. The best contact centre software is rendered useless if the display panel you are using is limited in visibility, functionality, or reliability. Telegenix engineers designed our Colorgraphix units specifically for the contact centre/help desk market. These displays offer features which are ideal for this kind of environment. These include:
Telegenix displays have UL and CE Certification and include ceiling or wall mount bracket options. Please see below for information on our standard displays. Standard DisplayTelegenix can manufacture virtually any size of display for custom applications. However, Telegenix offers standard size units designed specifically for the contact centre/help desk environment. All models include fully populated LED technology for user-defined character size and animations. Model 5632This
model is our most popular model for contact centres. It can display 32
characters in 50mm size on 4 lines, 32 characters in 65mm on 3 lines or 24
characters in 110mm size on 2 lines. This means that in 4-line mode the
panel could easily display 5 or 6 real-time stats from each of 3 groups
all at the same time as well as having the ability to display urgent
messages or screens in difficult-to-ignore large characters. The animated
graphics are powerful reinforcers for motivational messages Model 5622An excellent lower-priced alternative to the 5632. It has
all the features of selectable character sizes, animated graphics etc but
has capacities of 21 characters x 4 lines, 21 x 3 or 16 x 2 Model 5631This
unit displays 32 characters (50mm) on 2 lines or 24 characters (110mm) on 1
line and is ideal for use as a ACD statistical display Model 5634Our
most popular large display. It displays up to 8 lines of data and
includes great graphic capability. This unit is large enough to allow
you to display a large amount of data, or to have less data but reserve
an area for messaging Model 3224Our largest wallboard, this can display up to 32 characters x 24 lines of data with 50mm characters. It is perfect for displaying a great deal of data, such as campaigns where you need to display a large number of agents' names and performances. Size = 1552mm; W x 3000mm; T x 100mm; D TCP/IP OptionAll Telegenix Colorgraphix Displays have the option of interfacing throughTCP/IP . With the Telegenix IP option the customer can choose between Ethernet or Token Ring. The TCP/IP interface is internal in the display. With the IP option, customer provides Telegenix the IP address. The display would then be cabled to the nearest LAN outlet. Before you choose a readerboard supplier for your contact centre/ help desk, please consider Telegenix. We offer the greatest variety of readerboards at the most competitive prices. Please contact our sales department today!
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